Medical Aesthetic
Industry Leaders

 

Are you looking to become an in-demand Med spa with a positive ‘everyone sells’ culture that keeps your team and clinic growing!

We've supported over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics.

Let's Work Together!

Medical Aesthetic
Industry Leaders

Are YOU looking to become an in-demand med-spa with a positive ‘everyone sells’ culture that keeps your team and clinic growing!

We've supported over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics.

Let's Work Together!

Is this you?

As a leader in the field of medical aesthetics, you’ve seen dramatic changes in the marketplace.  You see small boutique and large clinic competitors opening at an alarming rate, creating competition for an increasingly demanding and selective clientele.  This means that how your practice continues to operate and how it serves your market has more impactful consequences than ever before. 

You are passionate about your chosen area of specialty but as your practice grows and your skills and service are becoming more in demand, you find yourself:

✅ F
eeling like you’re doing the work of those you hired to do it.
L
ooking for ways to make your staff more productive and engaged.
T
hinking that you’re an expert in your treatments but unsure on how to make to run your business.
W
ondering what and how other clinic leaders and manager do their jobs and structure their business.
W
anting more revenue but unsure how to achieve this.

The bad news is that living and working with a strong sense of what feels like unrealized potential is hard. In fact, it can bring out the worst in most leaders like you who are driven,  hard-working visionaries who like to be in control.  It doesn’t have to be this way. 


The good news is:

the answers and solutions exist, there is help and guidance and you don’t ever have to feel like you’re trying to do all this alone.  This is where RCI can help. We believe that everyone deserves to feel supported. 

You Can Have:
✅ A profitable, growing and well-respected practice.
 More peace of mind that your staff and business are taken care of on a daily basis.
 The knowledge and expertise to experience the full potential and abundance of cosmetic and aesthetic market.
✅ Confidence that comes from knowing that you've taken the right steps to using your time and resources to their maximum potential.

Results Continuum Inc. (RCI) is a full-service consulting, training and human resources company specializing in the Medical Aesthetic Industry. 

We support clinic owners, industry leaders and their teams how to achieve their business and personal goals.

We combine our three areas of expertise: building strong teams, retaining patients and acquiring new patients to produce quick and lasting growth for your clinic.

RCI's PROVEN 3-STEP GROWTH PROCESS

Learn and understand RCI's proven 3-step growth process so you can:

✅ Experience confidence in your daily and strategic decisions.

✅ Attract and retain more patients. 

✅ Delegate, coach and engage team members with more ease.

✅ Build a unique service and sales culture that your team loves.

✅ Feel fully supported in planning and operating your practice. 

Who do we work with?

Physicians & Clinic Owners

You may even have an office manager, administrator, support staff or, like many owners, are trying to do it all yourself. You feel stuck and worse, fear that you’re falling behind or not keeping up. Somewhere in all of the demands on your time, you may even start to resent the constant demand of the leadership role in which you find yourself. You can get so lost in trying to keep up in the “everyday” that you lose sight of what success looks and feels like.

Clinic Managers &  Coordinators

Your ever-increasing responsibilities can lead to feeling like you’re putting out fires all day rather than focusing on serving your clients and doing the work that’s required to grow your business. Even though you’re driven, have targets and want the best for your business, you feel caught in a vicious cycle that leaves you with little to no time or energy to realize your goals.

Clinic Teams

Even as a high achiever, being a leader in the cosmetic and aesthetic field and running a business can leave you feeling overwhelmed in your role. Your time is spent addressing staff issues, client service, client retention, marketing, all while you juggle the competing demands of your life. 

Meet Ildi Arlette, CEO
Results Continuum Inc.

 

Meet Ildi Arlette, CEO
Results Continuum Inc.

Ildi Arlette is the go-to business consultant and certified coach for medical aesthetics clinics, spas, and wellness clinic leaders across Canada and the US. With 24 years of experience, including working with over 450 clinics ranging from solo practitioners to multi-location teams, she is known for her clear, proven, and practical strategies that help clinic owners run profitable businesses with teams that lead with both service and sales. 

A former clinic owner herself, Ildi led a team of 22 and understands the daily demands and challenges of clinic leadership. Her clients include physicians, nurses, practice managers, and practitioners ready to simplify operations, strengthen leadership, and scale sustainably. She is particularly known for her work with Canada’s top 130 injectable clinics and has helped countless others in medical spas, dermatology, acupuncture, and menopause care thrive. 

She helps medical aesthetic clinics, spas, and clinic owners go from second-guessing and making it up as they go along to running a profitable, sustainable business with a clear roadmap, strong systems, and a team that knows how to lead with service and sales confidently.

Ildi has earned her expertise by seeing the real, behind-the-scenes workings of hundreds of clinics and their leaders. That insider clarity makes her guidance both trustworthy and tailored.

Ildi brings a practical approach and a deep belief that learning only matters when it turns into action. Her company motto, “Learn it. Live it.” reflects her ability to turn ideas into results quickly for clients. She also has a particular passion and expertise for teaching clinic leaders how to coach their teams to success, one of the most powerful keys to scaling sustainably.

Through Clinic Transformations, her signature offering that combines private one to one coaching and a results-driven group program, Ildi gives clinic leaders a clear roadmap to improve profitability, develop high performing teams, and implement systems that actually stick. She has trained thousands on topics such as front desk excellence, team accountability, financial literacy, retail management, and patient retention. 

Ildi is a multi award-winning business leader, with nominations including multiple RBC Canadian Women Entrepreneur Awards, the Alberta Women Entrepreneurs Awards, and she is a past recipient of the 40 Under 40 Award. She is also the founder and former operator of the Women in Leadership and Business Conference, a two-day event dedicated to helping women grow their businesses and advance their careers.

Having been an entrepreneur for decades, Ildi also knows firsthand the isolation that can come with leadership—and is deeply committed to making sure her clients don’t have to figure it out alone.

No more winging it.

If you're ready to stop second-guessing and start growing, Clinic Transformations is your next step. Whether you're scaling up or starting fresh, Ildi's here to walk the path with you.

Let's Connect

Ildi Arlette,

Founder & CEO

For 20 years, Ildi has served as a consultant, business coach and trusted adviser to over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics. She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to shift clinic cultures, build strong teams who love to sell, and develop simple processes that increase revenue by retaining and attracting patients.

Ildi's rare experience of being a former clinic owner, brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.

“I believe that focusing on the patient experience and using what you have are the pathways to becoming a profitable and uncopyable clinic.”

Her relentless drive to serve both her clients and her community has allowed Ildi to become a recipient of the Top 40 Under 40 Award (2008), a multiple nominee for the RBC Canadian Woman Entrepreneur Awards, the 2019 Alberta Women Entrepreneurs Award (A.W.E.) and former member of the prestigious global Women Presidents Organization and Founder of the Women in Leadership and Business Conference.

Got a question or something to discuss with Ildi, connect via Instagram by clicking the button below. 

Let's Connect

Interested in Working Together?

Book a 45-minute private discovery call to get clear on the biggest challenge you're facing inside your business right now and understand how RCI can support you in addressing your needs and achieving your goals. 

Book a 1:1 Discovery Call with Ildi

Learn more about Our Services

From private 1:1 coaching with Ildi to live trainings, courses and resources, you can view everything RCI currently offers to support you from start to finish as a Clinic Owner, Manager or Rep. If you can't find what you're looking for, feel free to reach out.

Our Services

Meet Jane.

A clinic management software and EMR with features designed to reduce your admin load so you can get back to doing more of what you love - helping your patients & clients.

Learn About Jane

What others Med-Aesthetic Clinic Owners & Managers are saying:

"NO MORE OVERWHELM!"

"I was finally able to shift the chronic feeling of overwhelm and isolation I felt and feeling like I had to 'do it all myself'. I learned how to re-engage myself and my team.

You showed us how to grow our practice in simple & practical ways.

You are the reason I have stress-free evenings again!"

"FINALLY!"

"I've been operating our clinic for 14 years and have never been taught how a clinic should run for max. revenue & profit. I finally know how and our revenue is 32% up!

The resources and support from you and your team are next level. Thank you!"

"WE DOUBLED REVENUE."

"The technical and adaptable tools, 'pearls', best (proven) practices & support from you & your team are the best I've experienced in 20 years. 

We used it all to double our revenue YTD and we're not done yet.

Your experience building and growing other medical aesthetic clinic has served us from day one."

              

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